Proper Insurance Reviews: Is It the Right Choice for Your Rental?

Explore unbiased Proper Insurance reviews to make an informed decision for your rental property. Discover real experiences, coverage details, and customer feedback about Proper Insurance's services, tailored for Airbnb, Vrbo, and short-term rental properties. Stay informed with our comprehensive review analysis.

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The short-term vacation rental business model is relatively new, and many insurance companies aren’t able to cater to the unique needs of these properties.

If you’re shopping for a policy for your Airbnb, Vrbo, or vacation rental property, you’ll need a specific combination of aspects from homeowners, landlords, and commercial insurance policies to protect yourself and your investment.

In this guide, we’re sharing real and honest Proper Insurance reviews. We’ll break down why Proper is the preferred insurance agency of many short-term rental property owners, what they offer, and what hosts and property managers have to say about working with the company. 

About Proper Insurance

Proper Insurance was founded as the “all-inclusive insurance that (…) covers the unique risks associated with short-term vacation rental properties.”

They wanted to cater to the needs and tap into the niche market of short-term vacation rentals offered by Airbnb and Vrbo, as there aren’t many insurance agencies that provide coverage in this relatively new business model. 

Underwritten and backed by Lloyd’s of London, which has over 325 years of experience and expertise in the insurance industry, Proper has your back in whatever you will face concerning your short-term rental property. 

Where Homeowners Insurance Policies Fall Short

A standard homeowners policy isn’t sufficient to cover the needs of your Airbnb or Vrbo property.

The same thing can be said of a landlord policy since, in the eyes of insurance agencies, short-term renters aren’t long-term “tenants” (those staying for more than 30 days at a time), and certain liability clauses won’t be applicable in these cases. 

When you read the fine print, there’s even a “business exclusion clause” in homeowners’ and landlords’ policies, meaning the moment you rent out your property for short-term stays, your policy is immediately voided.

Most commercial insurance policies also fall short in offering the loss of income and liability coverage that short-term property owners need.

Even the insurance coverage that Airbnb and Vrbo offer to their hosts and guests lacks the comprehensiveness necessary to protect you in many circumstances.

The Best Insurance for Vacation Rentals

Fortunately, insurance companies like Proper Insurance have stepped up to the plate and offered the insurance coverage needed by vacation rentals.

Proper Insurance offers a comprehensive insurance plan for Airbnbs, Vrbos, and other short-term rental properties. They provide a 3-in-1 insurance policy that has components of homeowners, landlord, and commercial insurance. 

This is excellent news for you, as Proper can customize your insurance plan based on the type of occupancy.

Whether you plan to reside on the property while renting out a part of it for short-term stays (occupancies less than 30 days), have long-term tenants (renting for more than 30 days), or even during periods when the property is vacant (which could result in a loss of income for your rental property), Proper has you covered.

This effectively provides a safety net for you as the host and property owner, your guests and tenants, your property (everything in and outside of it!), and, most importantly, your business. 

Proper Insurance Key Features

Proper Insurance provides the most extensive coverage options for short-term rentals currently on the market.

With availability across all 50 states, you can rest assured that they have your back no matter where you manage your property. Let’s explore some key features of how they safeguard you and your property:

Base Policy

Proper Insurance offers a $1 million general liability coverage, with an option to extend it to $2 million.

This includes every basic thing you need to look for in a short-term rental insurance plan: property and contents insurance, location-specific coverage, a no forced entry requirement clause for damage and theft, and more.

Business Income Protection

Proper ensures coverage for lost rental income if your property becomes unrentable. A notable feature of Proper Insurance is the ability to tailor the insured income amount rather than a fixed rate.

This approach benefits smaller rental property owners by preventing them from overpaying for income they wouldn’t have earned in the first place.

Pet and Animal Liability

Imagine a scenario where your pet dog, or a neighbor’s, bites a guest during their stay, or conversely, a guest’s dog bites you, leading to a complicated situation (which, surprisingly, happens quite frequently).

Proper Insurance provides comprehensive pet and animal liability coverage without breed restrictions, offering you peace of mind when permitting guests to bring their pets along for their vacation.

Off-Premise Amenities Coverage

Not only are your in-property furnishings and belongings protected, but Proper can also extend coverage on off-premise amenities. This includes bikes, boats, golf carts, jet skis, swimming pools, tennis courts, and more.

Liquor Liability

Numerous insurance companies typically shy away from covering issues related to alcohol and behaviors associated with it, viewing it as an unwanted risk.

However, Proper Insurance stands by you, offering protection for your property against any repair and replacement expenses arising from damages caused by guests who are under the influence.

Bed Bug Protection

Dealing with these troublesome pests can be a major headache, especially when facing a full-blown infestation on your property.

Proper Insurance provides coverage for such situations, recognizing that an infestation can render your property uninhabitable for a prolonged period, leading to a significant loss of income.

Squatter Protection

You might be surprised to learn how frequently guests from Airbnb, Vrbo, and other short-term rental platforms overstay their welcome.

Proper Insurance has introduced coverage specifically to protect hosts and property owners from guests who refuse to leave. This coverage encompasses legal fees and potential income loss that could arise from such squatting situations.

Proper Insurance Reviews

As one of the pioneers in providing comprehensive insurance plans for short-term rentals, Proper Insurance has earned the trust of numerous Airbnb and Vrbo hosts, as well as vacation rental property owners and managers.

They have built a reputation for professionalism and delivering satisfactory services to those in the vacation rental property sector.

They have an impressive 4.8 out of 5 stars rating across Yelp, Facebook, and Google. Here are just some reviews left by their customers: 

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